ABOUT US
As a Specialised Business Analysis Services consultancy, we work across various economic sectors with a wide variety of clients. We have worked in the commercial and government sectors in industries such as
Infrastructure, FMCG, Software Start Ups, Education, Application System Integrators and other IT Firms.
The Founder James Barnes has always been concerned about the environment and committed to finding ways and employing methods to draw on his experience to assist organisations move to a more sustainable operating model. Business Analysis can assist this endeavour with tangible results.
As a company we have firm Operating Principles to ensure integrity and capability in delivery outcomes.
SmartBA Values
Trust
Honesty and integrity with client engagement are ideals we live up to every day, and it’s how we approach every project. Being open and not afraid to say what’s needed to ensure a good solution is delivered. It’s also a necessity for building good customer engagement a strong & resourceful community.
Community Building
We’re committed to enriching the communities we work alongside. By viewing the people we work with as part of a community we enhance the human experience and opportunity to learn and share each other’s point of view.
Continuous Learning
We are always looking for ways to improve outcomes and experiences. We take the opportunity from each engagement to identify what can we do better and utilise these learnings to a customers benefit. It also allows us to be adaptable and resourceful in our engagement.
SMARTBA FOUNDER
JAMES BARNES CPA & FGIA, Member of IIBA
James has a strong understanding of business operations, analysis, and partnering after years spent in senior accounting roles. Over the past 20 years, he’s moved into projects focusing on strategic outcomes and delivery with a human-centred mindset. He knows the financial numbers matter, and he knows that it’s real people who will get your business where you want it to be. Solutions always have a human impact, so that’s why he’s dedicated to developing business communities that blend the lines between platforms, people and processes. He also knows if you look after the planet you look after people.
Professional Services Testimonial
“James Barnes worked for me at a large government agency to help with the adoption and stabilisation of new Finance business processes after migrating
ERP systems (SAP).
The project was able to reduce organisational risk by imbedding financial control measures into the new business processes as well as producing a
financial control register used by management during audits to demonstrate compliance to policy. Other benefits included improved efficiency from the reduction of process times and decreased effort for key finance processes such as Month End processing, Annual Forecast and Management Reporting.
James played a key role managing a team of Business Analysts to refine and imbed the new business processes associated with changing ERP solution. James was able to quickly build the trust of both management and business subject matter experts due to his demonstrated understanding of their needs and how to best use the new ERP tool.”
Matthew Woolaston
EDSICO Associate Director, IT Projects
Mentoring the Community Testimonial
“James Barnes is very engaging in his approach to support upcoming talent in their endeavours. His rich experience and insight into the industry are a huge asset to him, and his ability to transform experience as a mentor has had a real impact on my development so far. For example I came to understand strategic enterprise viewpoints and apply stakeholder frameworks to manage difficult stakeholder and an overall improved stakeholder engagement process.”
Peace B Salami
Majesty Arising Professional Services Solution
Candidate Experience Testimonial
“As a contractor for approximately 10 years I have dealt with a large of number of Employment Agencies, and Smart BA was one of the best experiences that I have had. Smart BA took the time to understand the
client, their specific needs and matched my skills and capabilities with the client& expectations. While engaging with me, they understood me as a person to ensure my values and abilities matched the client’s requirements. During the whole process I was informed of each step and the progress of my application, which was unique and beneficial to
me, as from my experience this is not a common practice of many Employment Agencies. I am pleased to say the client and I are a great fit, thank you Smart BA”
Paulina Oliver